![]() If a bad actor tries to log into your account with your username and password, our AI will pick this up (because your behavior will be broken) and prompt for the secondary authentication. In most cases, you will not be prompted for secondary authentication at every login. For example, factors like your geographic location and known devices are taken into consideration, plus many more. The prompt for secondary authentication is based on account activity and your behavior. ![]() If MFA has been set up, you may be asked to verify your identity through the method you chose during the MFA setup. ![]() To log into the User Portal, simply go to and enter your email address and password.
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